Services                                  Consulting                             Outsourcing

 

 1.    SAP Services - Overview

SAP today is the world’s leading business software solution and e-business platform. At DELLSOFT  Technologies, we follow a well defined methodology enabling our clients to exploit the benefits of SAP as quickly as possible and in the most cost effective manner.

SAP solutions are incorporated, configurable, open and scalable. They work for every type of business, supporting and streamlining the operations of global enterprises, mid-market companies and smaller niche players, delivering competitive advantage whether business processes are complex or relatively simple.

Our SAP Expertise

DELLSOFT has a proven track record and expertise in configuring, implementing, developing, upgrading, hosting and supporting the full suite of SAP ERP and SAP modules.

Our SAP Consulting Services Practice offers the following:

• Program/Project Management expertise
• SAP ERP and SAP product expertise, solutions and tools
• Highly-skilled and experienced functional and technical consultants supported by business/industry experience
• Enterprise Application Integration - interfacing SAP to the best-of-breed software and technology
• Consultants trained and certified in SAP scalable solutions including Supply Chain Management, Customer Relationship Management, Business Warehouse, Product Life Cycle Management and SAP Workplace

Our SAP functional and technical SAP consultants are trained and certified, and experienced in the SAP modules… from the SAP modules to the ABAP Workbench.

Business Process Definition

Tailoring and mapping business processes to support your SAP implementation…

Whether you are replacing a legacy system with SAP or implementing and integrating a new SAP e-business solution, DELLSOFTfunctional consultants have the scalable methodology and knowledge of your industry’s Best Practices, to reconfigure or design the business processes that will drive the design and configuration of your SAP environment.

 As you prepare to implement or extend your SAP environment, DELLSOFT SAP Business Processes Definition and Assessment Services provide the experienced functional consultants and methodology to tailor and map business processes for your industry so that your R/3 and SAP system meets the needs of your business.

Implementation Services

 Our extensive team of certified SAP professionals, from project managers to individual SAP technical specialists have the extensive “hands-on” experience to:

• Scope and plan the implementation approach
• Develop the Implementation Project Plan
• Define, design and configure business processes
• Customize business transactions
• Perform Knowledge transfer and support
• Successful Post implementation support

Migration / Upgrade Services

DELLSOFT offers a variety of consulting services for migrating from SAP R/2 to SAP ERP. To keep pace with changes in customer demands, we are constantly monitoring its consulting offerings and may occasionally add new or eliminate old services. Effective data migration is critical to the success of any SAP implementation or integration project. At DELLSOFT we have a proven approach which addresses key migration tasks and manages associated risks to deliver accurate data to your new system.

Development Services

DELLSOFT SAP Development Services offers you the experienced ABAP development consultants and methodology for the following development services in a flexible onsite/offsite/offshore delivery model:

• Data conversion programs to legacy systems using SAP’s LSMW
• Custom reports
• Inbound/outbound interfaces to best-of-breed software and legacy systems
• Custom bolt-ons
• New features using User Exits and BAPIs
• New module enhancements
• Business process enhancements using Object-oriented Programming techniques

Given our vast pool of resources, we can scale up and down the resourcing requirements based on the various phases in the lifecycle of the project. Our consultants have an in-depth training in SAP. This training coupled with their industry and R/3 software implementation experience in India and overseas, enables them to derive the maximum benefit from the SAP system.

Support Services

We customize our services to meet your specific support requirements in terms of both expertise and level of involvement. We use high speed internet connectivity to remotely support your applications. Acting as an extension of your organization, we take care of SAP-related issues, working to a service level agreement, while you concentrate on your core business. DELLSOFT  SAP Competency Centre provides the full range of SAP skills required to support your system, from Basis through ABAP development to application skills.

DELLSOFT also offers you a scalable value chain solution that includes:

• Supply Chain Management
• Business-to-Business Procurement
• Business Intelligence
• Strategic Enterprise Management
• Customer Relationship Management

2.     SAP Component Integration Models  - Overview

People Integration brings functionality and information to people. On the people level, end users will settle for nothing less than a seamless user experience (in spite of the growing system diversity), boundless collaboration functionality, and pervasive access.

• Multi-Channel Access - With multi-channel access, you can connect to enterprise systems through voice, mobile, or radio-frequency technology. Multi-channel access is delivered through Mobile Infrastructure.
• Portal - This capability provides industry-leading portal technology that delivers unified, personalized, and role-based user access to your heterogeneous IT environment. Portal infrastructure is provided through SAP Enterprise Portal.
• Collaboration - Collaboration promotes dynamic communication within permanent and ad hoc teams or communities — including shared e-mail, calendars, threaded discussions, and document stores.

Information Integration Information Integration makes both structured and unstructured information available in the enterprise in a consistent and accessible manner. Users demand ubiquitous access to information wherever it resides. That information must be served in a consistent manner and its integrity guaranteed.

• Business Intelligence - This capability enables you to integrate, analyze, and disseminate relevant and timely information. It is delivered through SAP Business Intelligence, which provides a robust suite of business intelligence tools to help you create and deploy customized, interactive reports and applications, supporting decisions at every level.
• Knowledge Management - Knowledge management with user-centric services provides a single access point to SAP’s content management system and third-party repositories — with integrated search, taxonomy, classification, content management, publishing, and related workflow processes.
• Master Data Management - This capability promotes information integrity across a business network in a heterogeneous IT environment. It enables the sharing of harmonized master data formerly trapped in multiple systems and ensures cross-system data consistency — regardless of system location or vendor. This capability is delivered through SAP Master Data Management.

Process Integration Process Integration enables business processes to run seamlessly across heterogeneous IT landscapes:   The business processes that span systems and organizations have to be well orchestred and offer high performance.

• Integration Broker - This capability enables XML/SOAP-based communication between application components from various sources and vendors. It also enables you to define software components, interfaces, mappings, and content-based routing rules. This capability is delivered through SAP Exchange Infrastructure.
• Business Process Management - With business process management, you can model and drive processes in a dynamic IT environment. It allows you to combine underlying applications into adaptive, end-to-end processes spanning the entire value chain.

Application Platform The application platform of SAP NetWeaver is the SAP Web Application Server. It provides a complete infrastructure to develop, deploy and run platform-independent, robust and scalable Web Services and business applications. To allow this flexibility, different technologies have been established.

• J2EE - The standard of developing multi-tier enterprise application based on Java. This standard has been defined by an open community, including SAP, and has been driven forward by SUN Microsytems Inc.
• ABAP - ABAP has been developed for business application programming. One of its essential application areas is the processing of data from the central database. Many of the functions required for this are included in the language content and do not have to be programmed in ABAP itself.
• DB and OS Abstraction - platform-independence - there is huge business value in not being dependent on a specific platform.

SAP Centered Information Life Cycle Management Architectures and ECM

SAP NetWeaver provides centralized technology for all stages of the software life-cycle, including design, development, deployment, implementation, versioning, testing, and ongoing operations.

Implementation

Fast, cost-effective configuration of the IT system marks the beginning of the lifecycle. Implementation involves the sizing, installation, and configuration of e-business solutions including integrated data migration and testing.E-business solutions place exacting demands on an IT infrastructure. SAP offers a proven, cost-effective sizing methodology to determine the hardware requirements of an SAP e-business solution.

More than ever, e-business requires fast installation procedures for the components that build the e-business solution.New and existing e-business processes and procedures need to be checked against functional, formal and performance requirements. A testing phase completes the implementation process and is supported by SAP through a broad-spectrum of planning and execution services.

 Operations

Staying continuously online is a prerequisite in the world of e-business. Easily managing heterogeneous environments while guaranteeing high performance and high availability, plus securely doing business over the Web, results in reliable operation.

 A flexible and efficient e-business solution is built on component-based architecture. In real environments, the components typically operate in a heterogeneous landscape. SAP provides a global system management environment to ensure the manageability of all business components, databases, and networks from a single location.A successful business is a growing business that requires a scalable infrastructure. SAP has clearly set the standard on how to achieve high performance e-business computing.

E-business solutions require availability around the clock all year long. Together with platform partners, SAP supports mission-critical e-business processes with best practice procedures for assuring the highest availability.Without security there is no e-business. The secure exchange of data and information between all community members and services is crucial.

 Continuous Change

E-business processes change constantly, and your e-business solution changes with them. To meet changing demands, the system infrastructure, processes, and services have to be continuously extended and improved. This includes upgrading, change management, and scaling.

Keeping your e-business solution up to date is vital for achieving and extending competitive advantage. An upgrade may involve the addition of functional or country-specific components or the inclusion of new technologies.For the ongoing improvement of business processes, SAP delivers comprehensive change management capabilities to organize and flexibly implement projects for customizing, add-ons, interfaces, and modifications.

 

For today’s dynamic market, are you equipped with

·         True and unified picture of your business across all functions?

·         Instantaneous access to critical, up-to-the-minute business information?

·         Complete visibility into your customer base when you need it, now?

·         Material planning and bill-of-material processes efficiently match customer demand to production?

·         Business management solutions easily adapt and grow with the needs of your business?

The answer lies with SAP Business One

SAP Business offers a single integrated system built for customer relationship management, manufacturing, and finance. It is an affordable, integrated business management solution that that has been designed from the ground up to address the specific needs of small to midsize businesses. It allows you to stay on top of your business and provides a true and unified picture of critical, up-to-the minute business information.By providing on-demand access to critical, real-time information, SAP Business One delivers the tools that your company’s management needs to address business needs and make better and faster decisions. Through its use of on-line alerts, exception management, and workflow approvals, managers no longer need to search for their key performance indicators, these indicators are now brought to the management.

With SAP Business One, you can achieve a new level of control and increase the profitability of your business. Your employees get the information they need, when and how they need it. And you can easily customize the solution to meet your changing requirements.